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HEE business plan

The HEE Business Plan 2019-20 sets out how we are responding to the challenges facing the NHS, as outlined in the NHS Long Term Plan and Interim NHS People Plan. The plan reinforces our commitment to support the delivery of excellent healthcare through a focus on three strategic long-term goals.

Future workforce – delivering the future health and care workforce in sufficient numbers and with the skills the NHS needs through high quality education and training.

Current workforce – developing and transforming current health and care staff to work effectively in new ways in response to new technologies and changing patient need.

Quality and Patient Safety – assuring and improving the quality of the learning environment to enhance the safety and wellbeing of current and future patients.


These goals will be delivered through continuously refining and improving what we do – defined in the business plan as our core responsibilities. Our ‘change’ actions for 2019/20 (which includes all HEE Mandate deliverables) are aligned to our core responsibilities and set out in section 2 of the plan.

Download the plan at the link below.

HEE Business Plan for 2019-20

Our task, working with our partners, outlined in our Business Plan 2019-20 and Mandate 2019-20 is to build a sustainable clinical and non-clinical workforce through expansion of training, enhanced overseas recruitment, improved attraction and retention strategies and the increased use of workforce modelling and remote technology to make a real difference to the NHS.