Promoting better conversations through health coaching
In 2015, Health Education England commissioned a strategic review to explore how the local workforce could best be supported in developing conversational skills to support person-centred care and self-management for patients. Supporting patient self-care and self-management is now a key priority for the National Health Service and providing training and support for staff in the use of coaching skills is increasingly seen as one way in which this can be achieved. There is also an emerging evidence base showing the benefits of health coaching for both patients, and for health care professionals, which also outlines core competencies that training should cover as standard. Health Coaching is a patient-centred process that is based upon behaviour change theory and is delivered by health professionals with diverse backgrounds.
Working closely with Osca (www.osca.co) and the Tavistock Institute (www.tavinstitute.org ) and in consultation with health coaching commissioners, providers, champions and experts locally and around the country, three products have emerged from this strategic review that address this need:
A Quality Framework to help in the commissioning of high quality health coaching staff development programmes, giving examples of projects from across the country
A Quality Framework Summary with the main strategies and approaches from the full framework, but without the examples); and
The Area Delivery Template which provides ideas on ways in which a health coaching approach can be developed and sustained across a geographical area.
These documents can all be found at the bottom of this page.