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Care Certificate

Find out more about the Care Certificate.


Following the Francis Inquiry, Camilla Cavendish was asked by the Secretary of State to review and make recommendations on the recruitment, learning and development, management and support of healthcare assistants and social care support workers.

The resulting report, published in July 2013, found that the preparation of healthcare assistants and social care support workers for their roles within care settings was inconsistent, and one of the recommendations was the development of a fundamental certificate of care.

The review recommended that the certificate should:

  • be applicable across health and social care,
  • be portable between roles, and transferable between employers,
  • build upon the existing and tested Common Induction Standards (CIS) and National Minimum Training Standards (NMTS),
  • encourage quality and consistency of delivery by being prescriptive about observation and assessment in the work place,
  • works with, and as part of, existing qualifications,
  • equip people with the skills and knowledge to be able to provide quality care, and test their capacity to be caring.
  • Health Education England, Skills for Care, and Skills for Health, have worked together to develop the Care Certificate. The Certificate has been designed to meet the requirements set out in the Cavendish Review.

Quality Assurance of the Care Certificate

If you would like to be supported with the implementation of the Care Certificate we have two project officers in place who will be able to provide you with gudiance and advice.

Tracey Bird - South, of the South West region:
E-Mail: tracey.bird@nhs.net
Mobile: 07747 532733

Post currently being recruited - North, of the South West region:
E-mail: amelia.morris-cuthbertson@sirona-cic.org.uk

The Care Consortium

Care Certificate Consortium was formally established in September 2015 by representatives of Health and Social Care organisations across North of the South West region.
The CCC provides a structured mechanism to facilitate joint working collaboration for those involved in implementing the Care Certificate to develop and support unregistered staff across the Health and Social Care sectors.

The aim of the CCC:

  • To facilitate a shared understanding of the Care Certificate and help to develop consistency across the South West.
  • To identify, discuss and address issues of common concern and avoid unnecessary duplication of effort.
  • To facilitate access to support and resources available from The Top of the South West CCC group member organisations.
  • To exchange ideas, strengthen skills and share examples of good practice.
  • To collaboratively produce a quality benchmark for the Care Certificate.
  • Ultimately to improve the standard of care within the South West.

For more information and how to get involved please contact: Melissa Kendall, Quality Assurance Project Officer - Care Certificate. 

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