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Leadership Testimonials

We value the feedback from our stakeholders and participants on leadership programmes that we commissions and deliver.  A sample of some of the feedback we have received from our programme participants is highlighted below:

Melvyn Birch, MBE - Coaching and Mentoring

It is becoming increasingly clear that our leaders need to be enabled. The ILM Level 5 Coaching and Mentoring Course has really given me a very good insight into how to approach people and look at how to assess my own behaviour.

I have used the models and tools suggested within my workplace such as the appraisal templates and the 4 step approach; these tools have helped me build rapport with members of my team and for us to really get to know each other’s interests to see where we can strengthen processes in the workplace. 

Since attending the coaching and mentoring course I have noticed that the impact has been huge, I feel I am a more approachable manager and in turn am able to listen and communicate better with members of my team.

Melvyn Birch, MBE

Production Manager

The Shrewsbury and Telford Hospital NHS Trust


Gordon Bigham - Aspiring Senior Leaders Programme

The aspiring leaders course has allowed me to develop a network of like-minded senior leaders from all aspects of health in the West Midlands. 

I have been challenged and have been able to challenge my own development and way of leading as well as being to take a different look at how I develop my team now and in the future.

An open and honest insight into the challenges the NHS faces over the next few years that will be led in part by the 50 participants on the programme.  Definitely a journey of discovery!

Gordon Bigham

Clinical Service Director

Lead Allied Health Professional

Head of Therapy Services at Birmingham Children’s Hospital


Rachel Hubball - Graduate Management Training Scheme

Since joining the Graduate Scheme last year I have grown so much, both professionally and personally. My first placement (Worcestershire Acute Hospitals NHS Trust) gave me a fantastic opportunity to learn about the role of an operational manager, developing existing skills and learning new ones.

I went to the Mental Health Policy and Strategy Department at the Department of Health for my flexi placement. Seeing the interaction between NHS England and the Department was fascinating, as well as the different cultures in the two organisations.

My final placement has been as a Project Manager working in Primary Care Transformation at Birmingham Cross City CCG. This required a different set of skills to operational management, so I’ve continued learning throughout the scheme.

I have successfully secured a permanent role as the Directorate Manager for General Surgery, Urology and Vascular services at The Dudley Group. I’m nervous about leaving the graduate scheme but excited to continue my career as a leader in the health system.

Rachel Hubball


Worcestershire Acute Hospitals NHS Trust


Sonia Orr - Elizabeth Garrett Anderson Programme NHS Leadership Academy

The Elizabeth Garrett Anderson programme has enabled me through continued reflection, to understand the essence of myself as a leader. I have been told that my leadership style has changed as I have become more confident and more knowledgeable. This programme has pushed me passed my comfort zone to unfamiliar places where more directional leadership has been required at times. Embracing this style of leadership has provided great learning for me.

The work based assignments were of particular importance to me as they helped me consider, through our team feedback, how I model leadership behaviours and the impact it can have when espoused values are not congruent with observed behaviours.

Finally, I believe our Trust, our team and I have learnt how we appraise what it means to compassionately lead within our Trust, reaffirming my belief that compassionate leadership for our patients really starts at home, with our staff.

Sonia Orr

Head of Organisational Development and Leadership

Shropshire Community Health NHS Trust


Neil Carr - Organisational Recognition

“We Value our Staff” is one of the three core values that drive our organisation, and so we firmly believe that to provide high quality, safe and caring services that really do put our service users first, we need to support the people who work for us so that they can give the best care possible. Developing a compassionate culture through strong leadership and employee engagement is the way in which we are working to achieve this across all of our services.

As Chief Executive I have championed our organisation’s investment in leadership and development, and was therefore delighted when one of our highly valued and respected senior nurses received the national award for Inspirational Leadership. It’s been fantastic for the organisation to see Angela’s passionate and dedicated leadership publicly recognised. This sends a very strong message out to everyone in our organization about what great leadership looks like. Angela is someone that is held in high regard by clinicians and managers at all levels in our Trust, and as a clinical leader represents an excellent role model for others to aspire to.

Neil Carr OBE FRCN

Chief Executive

This Page was last updated on: 21 June 2016

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