Ged’s blog on…The Six “Small Cs”
Posted by Ged Byrne, Director of Education and Quality, Health Education North West28 April 2014
Theo Paphitis, serial entrepreneur and star of Dragon’s Den when talking to new staff always asks the same question; “Who is the most important person in our business?” He says that the new employees always reply with the same answer; “the customer” to which he replies; “No! YOU are!” I think he...