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Kent, Surrey and Sussex stakeholder briefing

17 October 2013



October 2013 Stakeholder Briefing



Welcome to Health Education Kent, Surrey and Sussex’s Stakeholder Briefing for October 2013 updating you on our progress, achievements, important news and events.


Upcoming Stakeholder Events


The Sound of the Student and Trainee Voice




Spaces for delegates to the 5th of November event at The Hawth Theatre in Crawley, West Sussex are still available. If you are interested in attending this important event which offers the chance to hear directly from students and trainees about their experiences in relation to patient care, please visit the event website for information and registration details.

We still have spaces for student and trainee representation as well. If you know an exceptional student or trainee that you would like to nominate to represent their place of study, please contact the events team.



2013 Leadership Summit and Awards




This event is taking place on 15 November 2013 at the Amex Stadium in Brighton. The aim of the event is to raise the profile of leadership development in the region and the importance of excellence in leadership for our local health care system. We will showcase the best examples of leadership in the NHS working together for change in Kent, Surrey and Sussex. Also, we will give delegates the opportunity to hear from other NHS colleagues and from organisations outside healthcare with a focus on best practice in the areas of leadership, innovation and diversity.

The summit will conclude with a celebration of leadership with the ceremony of the 2013 KSS Leadership Recognition Awards. We still have spaces available for our stakeholders at this event. For more information on how to register your place, please visit the KSS Leadership Collaborative website.



Compassion and Safety Event

Health Education Kent, Surrey and Sussex is holding an event on 14 November 2013 to develop a Compassionate Care Programme of work in relation to education and workforce development.

There have been a number of reports drawing attention to the way in which compassion and safety are managed and the knowledge and skills of staff. Our aim is to ensure all staff in Kent, Surrey and Sussex are given the opportunities to be the best they can be in compassion and patient safety. Following the event, we will be approving an investment plan for education, research and development in these areas.

The event is taking place on 14 November from 12.30 - 17.00 at the Holiday Inn Gatwick, Povey Cross Road, Horley, West Sussex, RH6 0RA. If you are interested in attending or wish to invite someone from your organisation please contact Emily Newsom.


Local Update

Visit from Health Education England



On 4 October 2013, Health Education Kent, Surrey and Sussex and its partners showcased innovative work to Health Education England Chief Executive Professor Ian Cumming and Non-Executive Director Kate Nealon. HE KSS colleagues from across the region representing a broad range of disciplines including Primary Care, Library and Knowledge Services, Leadership and Emergency Care came to Royal Sussex County Hospital to present.


Commenting on the day Professor Ian Cumming said: ‘It’s really important to us that we understand what’s going on, not only to put into practice for the national organisation but to also see what we can do to support you in taking initiatives forward. What we’re seeing here is that fantastic work is being done and I look forward to hearing more about the work you’ve shown us today.’

Philippa Spicer, Managing Director for HE KSS, thanked all who took part in making the meeting a great success: ‘I am delighted with how the day went and thankful for the time given by all those who took part. We really appreciated the opportunity to present our work to Ian and Kate and to give our trainees, students and partners a platform to share our developments and initiatives to demonstrate how education and training makes a real difference for patients and their experience of care in Kent, Surrey and Sussex.’

To read the full story, please visit the HE KSS website.


Skills and Development Strategy Update

The Skills and Development Strategy sets out the strategic workforce and education interventions required to support healthcare providers across Kent, Surrey and Sussex to deliver high quality services for our population. It is a five year plan with a ten year view to secure and develop the health and public health workforce of the future. Since our last update the following has happened:

1. Dementia

A wide group of stakeholders have come together to form a Programme Reference Group. The purpose of the reference group is to encourage discussion and debate, ensure a wide range of views and opinions are considered, to advise on best practice and contribute expertise to specific workstreams, sub-themes or projects. Attended by over 30 stakeholders, the group met for the first time on 10 October 2013. The next meeting is scheduled for 20 January 2014.

A dementia fellowship programme for practice nurses and GPs will commence in January 2014. Consisting of training days combined with practical work, the programme aims to equip primary care practitioners with the knowledge and skills needed to both deliver good dementia care and also to act as local champions, shaping local policy and driving improvements across their patch.

If you are interested in attending the next programme reference group meeting or the dementia fellowship programme, please contact Programme Manager Vikki Pearce.

2. Primary Care

Ten CCGs have expressed an interest in developing Community Education Provider Networks (CEPNs). CEPNs are networks that enable new and innovative models of training and education formed within Primary Care and Community settings. The first phase in delivering the CEPN model is centered around Primary Care in General Practice, for example developing placements for nurse students, trainee health care assistants and GP trainees. In partnership with CCGs, a further series of stakeholder meetings are underway that focus on developing the environment within GP practices to ensure that they are able to provide new placements for training as soon as possible, for example nurse students from September 2014.

In tandem with these meetings the clinical lead and programme manager are working with the Higher Education Institutes and CCGs to ensure that the necessary organisational infrastructure is developed and in place to support this work.  If you would like more information please contact Programme Manager, Nick Barry-Tait.

3. Emergency Care

The first Emergency Care Programme Board met on 1 October 2013. Key outcomes from this meeting were that the board agreed to progress a proposal by South East Coast Ambulance Service to provide training for emergency dispatch and operations centre advisory staff, and approving the formation of four reference groups where potential workstreams could be discussed in detail. The four workstreams are:

  • Mental Health
  • Development of new roles
  • Elderly/frail patients and geriatric medicine
  • Pre-hospital care/ambulance services

Expressions of interest to join these groups are currently being sought. If you are interested in joining please contact Programme Manager, Aaron Haile. The next Programme Board meeting will be held on 12 November 2013.

4. Children and Young People

Community providers have worked hard with education providers and we are proud to announce that we have recruited fully to the Health Visiting programme. This is a key part of our strategy to meet the growth in workforce to deliver the Healthy Child programme.

HE KSS is working in partnership with the new Clinical Network for Maternity Children and Young people to support initiatives to improve the clinical outcomes of mothers, babies and children in the region. This will include improving maternity care, supporting care closer to home, better management of long term conditions and improving mental health. A draft programme plan has been developed with input from stakeholders and will be presented to the Partnership Councils at the next meetings in November. For more information, please contact Jane Butler, Head of Clinical Education.

5. Compassion

Proposals for the programme have now been agreed, which include:

  • A toolkit to support a partnership approach to values based recruitment for providers of NHS care and education providers in line with HEE expectations;
  • Reviewing the extent to which the challenges of maintaining the patient’s dignity are considered in the teaching of practical skills by current education providers;
  • Require all education providers to ensure that patient feedback is included in 360 degree feedback for students and trainees;
  • Commissioning video simulations that allow staff to see healthcare through the eyes of the patient;
  • Pilot interventions to support the emotional labour of care, e.g. Schwartz Centre Rounds;
  • Commission a module for all current practice educators on role modelling and promoting safety and compassion to a multidisciplinary team.

Additional Workstreams

1. Workforce Development for People with Intellectual Disabilities

Health Education Kent, Surrey and Sussex wants to create a sustainable and secure workforce supply for people with intellectual disabilities. Year one workstreams have been designed with the intention of gathering together an evidence base that will give direction to the next stages of project. Research will include:

  1. Current Workforce Model: estimate how many nurses and foundation degree staff in Kent, Surrey and Sussex work with people who have an intellectual disability;
  2. Demographics: how many individuals have intellectual disabilities and where are they located;
  3. Stakeholders: what skills do they need from their workforce.

If you would like to find out more about the project please contact Programme Manager George Matuska.

2. Technology Enhanced Learning

The key themes of this programme are:

  • Simulation: developing simulation training for multi-professional team-based learning, training further faculty to support simulation training and providing opportunities for specialist simulation training;
  • e-Learning: increasing and improving access to e-learning for the whole workforce, aligning mandatory e-learning with the core skills and training framework, providing opportunities to develop relevant and appropriate new content;
  • Mobile applications: exploring how the use of mobile applications can be used to provide easy access to tools for assessment and learning which will improve patient care.

If you would like to be involved please contact Project Manager Rebecca Burden.

3. Statutory and Mandatory Training (SaM) Passport

This project aims to promote the adoption of the standards set out in the UK Core Skills Framework (CSTF) to enable previous training to be recognised when employees and healthcare students move between organisations.

A web conference giving training leads an opportunity to clarify details of CSTF standards and processes for recording training activity took place in early October. In response to the positive feedback, additional web conferences have been arranged on a monthly basis with the next to occur at 10:00AM, 15 November 2013.

Enthusiasm for the project has been building and a number of KSS organisations have now almost completed the process for inclusion on the register of organisations that have aligned their SaM training provision to CSTF standards. Has your organisation signed up? For more information about the project or to take part in a web conference please contact Debbie Hilder or visit the project website.


Education & Training


e-training for Trainers

Developed initially by the South Thames Foundation School, e-training for Trainers provides web-based training for healthcare professional trainers. Its purpose is to ensure individuals carrying out workplace based assessments are aware of the requirements in assessing or providing feedback to healthcare workers. Since then more modules have been developed by HE KSS colleagues, including those for GP training, simulation training, leadership and pharmacy.


The modules are video-based, but can be viewed in a variety of formats to cater for the different environments of users. It is open access; anyone can look at the material, but to obtain a certificate users have to register and pass a short test at the end of their e-training. It is backed by a database which enables organisations to know how many of their staff have completed each module.

It is now used by over 3000 people, mainly within HE KSS but nationally as well.


In Closing...

Thank you again for your continued support. And as always, we welcome any feedback. Please forward your enquiries to heksscommunications@kss.hee.nhs.uk.

Best wishes,

Philippa Spicer

Managing Director

Health Education Kent, Surrey and Sussex