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Commissioning for Quality

In the 2015/16 Mandate, we committed to developing a single HEE Quality Framework for education and training, culminating in a launch in 2016. Since then, we have worked in collaboration with Quality teams, our key partners and stakeholders, and with the support of an independent academic partner, to test, pilot and refresh the framework, developing and improving upon it further. The updated framework, which can be accessed below, will now be rolled out across the organisation from April 2017. 


The framework sets out the expectations for quality within the work-based learning environment and our local teams will work with placement providers and higher education institutes to drive quality improvement and ensure that innovation and best practice is celebrated and shared across the country. The standards are also clear that patients are partners in developing and supporting education and training, setting out that providers proactively engage with patients, service users, carers, citizens and learners to shape curricula, assessments and course content to support an ethos of patient partnership within the learning environment.

The multi-professional framework will enable HEE to support our system partners and education and placement providers by delivering a whole workforce quality perspective.  This approach will also provide a platform to respond to concerns about education and training quality from across the system, and enable the identification, sharing and adoption of good practice across the health and care system.

You can watch Sam Illingworth, Head of Commissioning for Quality and Marie Moore, Quality Transformation Manager talk about the quality documents and how they will enable Health Education England and others to drive up the quality of learning and assesment in the film above. 

"Through this work we will have a consistent and comparable view of quality in education and training across England. It will enable HEE and our partners to continually drive improvements in the quality of learning and assessment to ensure our current and future healthcare workforce have the right skills, values and behaviours to deliver high quality patient care.

"We consider this to be a positive proposition to the entire health and care educational system and it underpins HEE's role as a system leader in education and training".           

In the section below you will find the following documents:

  • HEE Quality Strategy – describing our vision for a consistent, multiprofessional approach to improving quality.
  • HEE Quality Framework – describing the domains, standards and expectations to demonstrate a high quality learning environment.
  • HEE Quality Standards - a summary of the standards referred to in the strategy
  • A HEE Quality Framework Handbook – describing our systems and processes by which we will evaluate, assess risks, manage and improve quality. Our teams will continue to implement and test the processes described within the Quality Handbook during 2017/18 to deliver a consistent and robust quality management system to underpin our Quality Framework.  If you have any queries with regard to the handbook, please contact the team.
  • A national core set of metrics, supported by the National Education and Training Survey (NETS)* to be administered at local level to support our insight into the quality of learner placements (to follow)
  • Quality Framework Glossary - (to follow)

Our local teams will work with their partners to test the framework, standards and the National Education and Training Survey during 2016 so we can refine and build our evidence base that underpins it. HEE is planning a Quality Conference later in 2016 to share the learning from this testing and implementation phase.

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