Leading for service improvement and innovation
Please note, this information is now for archive purposes - nominations closed on 14 October 2016.
Has a team or individual been an exemplar in leading a service improvement or innovation, which has seen a positive, sustainable change and impact on the outcomes for staff, patients, service users, citizens, their families?
This work could be within an organisation, or across organisations/sectors, demonstrating a real difference to our population, people, processes and patients. For this award we are looking for significant change or innovation that can demonstrate a positive impact, and that other organisations have taken on board, or might be interested in embedding.
Please answer the following questions by giving suitable examples of how the nominee(s) demonstrated leadership qualities in their work, words or actions. We have made some suggestions of examples you might give; do feel free to use any others which you believe answer the question.
Download the nomination form linked at the bottom of this page and fill out the answers to the following questions. Return the form via email to Leadership.Enquiries@yh.hee.nhs.uk before the deadline of 4pm on the 14 October for your nomination to be eligible. Please see the quick guide and FAQs documents at the bottom of this page to download, for hints and tips to help you make your nomination.
Innovator Award 2015 Finalists with Esme Moniz-Cook, Consultant, Humber NHS Foundation Trust and host Colin Jackson CBE.
Q1 How have they played a key role in leading improving or innovating this service? This may be shown with examples of:
- Their leadership style, such as their personal qualities, openness to feedback, sharing purpose and vision, holding others and themselves to account
- How they engage with others
- Specific elements of the improvement/ innovation they led on
Q2 How have they measured the impact of this? For example, evidence such as:
- Performance targets
- Increase in service speed or other types of efficiency increases
- Better use of resources (people, money)
- Health improvements
- Patient outcomes
- Quotes/ comments from patient and public feedback
Q3 How have they positively engaged with patients/ service users during this innovation/improvement? This may be demonstrated with examples of:
- Focus groups held
- Quotes/ comments or satisfaction scores found in patient, citizen or staff surveys
- Patient/ Service User stories of their involvement in the innovation/ improvement
Q4 Do they demonstrate inclusive leadership? Examples of inclusive leadership may be:
- They are an ambassador, advocate or ally for the under-represented or unheard. They may be part of, or run, a network or representative committee and unlock potential through their development of inclusive services and in the process help to shift their organisation’s culture
- They inspire by helping others ‘be themselves’, demonstrating an interest in and treating all with compassion, care and professionalism regardless of who they are, background, or job role. This may be seen through staff and/or patient feedback/surveys or be from your own experiences of working with them
- They ‘call out’ bias, exclusion and discrimination when and wherever they see it, enabling teams, services, organisations and systems to continually develop inclusive practices, modelling conscious, intentional, inclusion