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Healthcare Leadership Model 360 (HCLM 360)

The Healthcare Leadership Model (HCLM) has been designed to help you become a better leader in your day-to-day role. You do not have to be in a clinical setting to use it and it doesn’t matter whether you work in a team of 5 or are responsible for 5,000, you can benefit by discovering and exploring your own leadership behaviours.

The Healthcare Leadership Model is useful for everyone because it describes the things you can see leaders doing at work and demonstrates how you can develop as a leader – even if you’re not in a formal leadership role.

The model is made up of nine leadership dimensions as below, which can be explored in your own time at your own pace. See image below for brief descriptions of each dimension.



Once you have explored each dimension, you may wish to undertake the free self-assessment tool, this can help you to assess your leadership behaviours and fully understand your leadership development.  A 360 degree feedback tool (subject to a small charge) is available to help give you insight into other people’s perceptions of your leadership abilities and behaviours.

With the 360 report you will receive a facilitated coaching session with a trained HCLM facilitator to take you through your personalised report. Within the West Midlands we have over 100 accredited facilitators, waiting to support you!


The model can be used:

  • As part of your induction
  • As part of your appraisal conversations
  • To identify your training needs
  • As part of your career planning
  • To support your colleagues develop their role as leaders


To find out more contact the leadership team at leadership.wm@hee.nhs.uk or visit the National Leadership Academy website where you can download a copy of the Model.

This Page was last updated on: 18 July 2017

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