Some more STAR tips

• Don’t spend too long on the Situation/Task section - you want to quickly set the scene, not overdo it with a full history. Explain any challenges or constraints
• It’s easy when writing or talking about previous jobs to slip into detail or company jargon. Remember the recruiter may not know this, so use straightforward language and be prepared to expand on or explain abbreviations/jargon.
• Focus on the Action section – be bold and make it clear what you did. Remember only “I” can get the job. Make your contribution clear but acknowledge that of others where relevant.
• Be specific. One solid STAR example is far more powerful than pages of waffle or generalisation.
• Finish the story- always give a Result. If you can quantify it in money terms, that is often best. But always provide some measure of benefits, even if it is more subjective or “soft”. Things like improved morale, staff retention, better patient care, improved customer service, fewer complaints, less waste are all valuable outcomes. Thanks, and recognition you’ve received are tangible outcomes too.
• Keep good examples of “thank you” emails, and customer or client testimonials you’ve received to help remind you of your successes.