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Daisy Kirby

Technology Enhanced Learning Apprentice

Basildon and Thurrock University Hospitals NHS Foundation Trust



Where are you from?

Grays in Thurrock, Essex

How did you find your apprenticeship?

“I finished college but I really didn’t know what to do next.  Initially I thought about University, but I wasn’t convinced it would be for me.  I started looking at lots of different job websites to see what was out there.  I hadn’t considered the NHS and I didn’t even know they offered apprenticeships, but when I saw the outline of this apprenticeship I was really interested.”

How long have you been doing your apprenticeship?

11 months.

What does your apprenticeship involve?

“My apprenticeship is really varied, so no two days are the same! Technology enhanced learning is about using technology to support learning, so part of my role is helping to create e-learning courses, interactive digital media and videos for learning. One day I’ll be designing and making posters, the next I’ll be filming with our Chief Executive.  I’ve recently been involved in filming footage and creating images for prospectuses. The last one I helped create was over 80 pages long.”

What do you enjoy most about your apprenticeship?

“I really enjoy working in a busy office environment and learning as I go. I didn’t think that an apprentice would get the opportunity to be as ‘hands-on’ as I am and I feel like I’m learning a lot from the team.  I was recently invited to my first conference. I’d never been to one before and that was a really interesting experience.”

What’s next for your career progression?

“I’m really enjoying the apprenticeship, so I’m hoping that it will lead to a permanent role in the Technology Enhanced Learning Team.”

About the Technology Enhanced Learning Apprenticeship: 

As part of the Technology Enhanced Learning Apprenticeship, apprentices learn how to research, plan and create videos, web content, photography and other digital media productions to enhance learning on Basildon and Thurrock Hospital’s dedicated virtual learning environment ‘ULearn’ or the Trust’s Intranet site.  Apprentices undertake a Level 3 Diploma in IT Professional Competence which includes; Customer care, System operations, Website & Imaging Software, Using email, Technical advice and guidance, developing own effectiveness and professionalism as well as Health and Safety. The second part to the framework is Level 3 Diploma in ICT Systems and Professionalism which includes; Web fundamentals, Web development, e-Commerce as well as Communication and Employability skills for IT. All of this is designed to give the apprentice the skills they need to progress their IT career.

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