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Learning to be safer

Patient safety should be the number one concern of all those who work in the NHS and should therefore be the first and most important lesson they learn as they train to work in the NHS.


The Learning to be Safer Programme aims to improve the quality of patient care, safety and staff wellbeing through education and training.

In February 2015 Health Education England (HEE) established the Commission on Education and Training for Patient Safety to make evidence based recommendations on delivering safe, dignified, compassionate person centered care through the education and training of healthcare professionals. Their comprehensive report, Improving Safety Through Education and Training, ;makes 12 recommendations within four themes to HEE and the wider system. It focuses on how education and training interventions for all healthcare staff can actively improve the safety of patients in the NHS over the next 10 years.

Since the publication of the report, we have developed an implementation plan. On 14 July 2016 a stakeholder workshop took place to help identify how we can best work with and across the healthcare system to implement the Commission’s recommendations.

Based on this work, the 12 recommendations have been divided into four programme workstreams:

  • Learning and Training Environments
  • Human Factors and Culture
  • Embedding Existing Training Initiatives
  • Supporting Joined Up Care

The programme team is currently working on further plans around the leadership and delivery of these workstreams.

In addition, work continues on Raising and Responding to concerns (whistleblowing) following the recommendations from the Francis report.

The Better Training Better Care workstream completed in 2015.

For any further questions, please email hee.patientsafety@nhs.net.

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The Commission on Education and Training for Patient Safety

Improving patient safety through education and training

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Raising and Responding to Concerns (Whistleblowing)

Instilling the importance of speaking up about patient safety and responding effectively

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Better training better care (BTBC)

Two evaluation reports for the BTBC programme were published on 16 January 2015, The Matrix Knowledge Report and Evaluation of the National Elements.

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