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Leadership and new ways of working

Leadership is about making sure that teams and services are well-led and well-supported, and that they are always working together to improve the quality of care.

Wider workforce

Better leadership leads to better patient care, experience and outcomes. This page contains some useful resources and some useful web links.







There are a wide range of useful leadership development resources available through the NHS Leadership Academy and Skills for Care/leadership and management.

- Inspiring leaders

Leadership can be shown by all staff, people with a learning disability, autism or both, carers and families.

Watch our #InspiringLeadersInLD films to see how great people are making a difference.

Empowering people with a learning disability and their families to play an active role in their care and support is vital. Watch Mathew’s, Gwen’s and Sam’s story.

Desired behaviours to support effective working in Transforming Care 

As part of the national Transforming Care programme, HEE in the Midlands and East of England commissioned research that identifed seven themes and desired behaviours that local Transforming Care Partnerships could adopt to support the ambitions to drive system-wide change and enable more people with a learning disability, autistic people or both to live in the community, with the right support, and close to home. 

This subsequent HEE report analyses the behaviours that support systemwide working and collaboration in the delivery of the Transforming Care agenda.  A short animation outlines these seven behaviours, and how they can aid joined-up working for the benefit of those with learning disabilities.  An associated toolkit enables organisations to measure behaviours and culture and develop actions to address areas for improvement.  

View our brief animation about desired behaviours to support Transforming Care. To access the research report and toolkit get in touch with the team email WTHubMidlands@hee.nhs.uk 

See HEE's guidance for the production of a Transforming Care Partnerships Workforce Plan 


Care roles to deliver the Transforming Care programme - a guide 

This guidance has been developed by HEE’s Learning Disability Expert Reference Group and Skills for Care and Skills for Health to support delivery of  Building the Right Support. It will help commissioners and providers to build the appropriate level of skills, knowledge and competencies across the adult social care workforce who deliver direct support.

It can be used to inform the commissioning of local education and training for this element of the workforce, and the development of provider service specification/contracts.  

The guidance offers a potential solution to the supply of direct support workforce by examining existing roles in social care and healthcare settings, focusing on activities undertaken, the level of skills and knowledge required, training routes and qualifications and how each maps across from social care to equivalent roles in healthcare.  

It shows the appropriate standards for a direct support worker in provider services needed to achieve the aims of the Transforming Care Programme; how a pool of available workers can be grown and how workforce development can contribute to a truly person-centred approach. 

The guidance can be accessed at Care roles to deliver the Transforming Care programme - Building the Right Support.