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Community Pharmacy Workforce Survey

Community pharmacy services are expected to transform, as new clinical pharmacy services, working practices and digital platforms develop to meet the public’s expectations for a modern NHS community pharmacy service.

Working with NHS England and NHS Improvement, we commissioned the Community Pharmacy Workforce Survey 2021 across England to understand how the size and make-up of the community pharmacy workforce has changed since the last survey was conducted in 2017.

The survey report and data set provide a snapshot of the community pharmacy workforce in spring 2021 and will help us and partners to inform future planning and investment decisions. 

The survey includes information on the number of staff, the number of full-time equivalents (FTE) and any vacancies in each of ten staff categories employed in community pharmacy, including regular locums and relief pharmacists and, for the first time, delivery drivers.

This emerging data set helps to raise the visibility of community pharmacy as a vital part of integrated care systems. It will also support our work to develop the whole pharmacy workforce.

We are working with stakeholders to repeat this data collection on an annual basis.


In 2017, we commissioned the first Community Pharmacy Workforce Survey across England to better understand the numbers and skills mix in the community pharmacy workforce and to inform planning and future investment in education. Find out more in the 2017 survey report and dataset

Frequently Asked Questions

Find out more about the Community Pharmacy Workforce Survey 2021 in our Frequently Asked Questions.