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Making Every Contact Count (MECC)

The Making Every Contact Count (MECC) approach encourages health and social care staff to use the opportunities arising during their routine interactions with patients to have conversations about how they might make positive improvements to their health or wellbeing.

The MECC e-learning programme is designed to support learners in developing an understanding of public health and the factors that impact on a person’s health and wellbeing. It focuses on how asking questions and listening effectively to people is a vital role for us all.

The MECC Toolkit contains a library of national and local resources that can be used to support the development, implementation and evaluation of MECC programmes across local communities. This includes details of how to join a MECC Community of Practice and covers topics around making changes, such as stopping smoking, improving diet, increasing physical activity, losing weight and reducing alcohol consumption.

This programme also includes an e-learning session on the Five Ways to Wellbeing, a set of simple steps we can take to make a difference to our health and wellbeing.

All of these can help health and social care staff to support people to reduce their risk of poor health significantly. Evidence suggests adoption of the MECC approach across health and care could have a significant impact on the health of our population.


Any queries, please contact the team: LTCP@hee.nhs.uk