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Who to contact, resources and links
It is important that all healthcare professionals know who to contact should they need to speak with someone about any concern’s they have, please find contacts details and information.
Freedom to Speak Up Guardian (FTSU)
Guardians support workers to speak up when they feel that they are unable to in other ways.
Read more about to how to find your FTSU Guardian.
Guardian of Safeworking Hours (GoSWH)
The GoSWH ensures that issues of compliance with safe working hours are addressed by the doctor and the employer or host organisation as appropriate. It provides assurance to the board of the employing organisation that doctors' working hours are safe. GoSWH are based within the organisation, they may also be the FTSU.
Find out more information about GoSWH.
Health Education England Quality Team
HEE Quality Team assure the Training and Education of all learners. HEE has offices across the country who can offer support and guidance.
East Midlands - Escalatingconcerns.EM@hee.nhs.uk
East of England - qualityframework.eoe@hee.nhs.uk
East Surrey and Sussex - Escalatingconcerns.KSSquality@hee.nhs.uk
London - qrimanagement@hee.nhs.uk
North East England - Quality.ne@hee.nhs.uk
North West England - Quality.nw@hee.nhs.uk
South West - escalatingconcerns.sw@hee.nhs.uk
Thames Valley - Escalatingconcerns.TV@hee.nhs.uk
Wessex - Quality.wx@hee.nhs.uk
West Midlands - Escalatingconcerns.wm@hee.nhs.uk
Yorkshire and Humber - Qualityteam-YH@hee.nhs.uk
Regulators and Investigatory Bodies
Contact details for Regulators and Investigatory Bodies
Resources and links
The HEE Quality Framework supports both educators and learners, working collaboratively across educational providers in all relevant settings – work-based placements and academic educational providers – and HEE local teams.
Equality, Diversity and Inclusion
Mental Health and Wellbeing
Raising and responding to concerns:
Information aiming to raise awareness on the importance of raising concerns, build confidence amongst staff on how to do so and equip managers with the knowledge, skills and confidence to respond adequately, timely and safely. Providing scenarios that highlight broad lessons which can be applied elsewhere, useful contacts, and links to training resources.
Raising concerns/ complaints about training and revalidation:
Information on how to raise concerns about training and revalidation (including complaints).
SuppoRTT - Supporting Return To Training:
On this page you will find a variety of resources including webinars, online learning, podcasts and videos. These are designed for people returning to training.
Whistleblowing:
Information and guidance to raise concerns is available at: https://www.hee.nhs.uk/our-work/whistleblowing.