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Training for non-registered medicines workforce

The non-registered medicines workforce needs to feel confident and competent to handle medicines safely and meet patient needs about their medicines.

Patients need to feel empowered to make shared decisions about their medicines.

To achieve these goals we are working to develop high quality accredited training qualifications for non-registered medicines staff that supports, develops and recognises the valuable contribution of our support staff.

Pharmacy assistants work as part of a pharmacy team under the direction of a registered pharmacist. Once employed, you will be required to study for an NVQ level 2 certificate in pharmacy service skills and a BTEC level 2 certificate in pharmaceutical science as part of your work based training.

There are a number of roles available if you are interested in working with patients and their medicines in a pharmacy environment.

Your training could cover roles such as a Medicines Counter Assistant, a Healthcare Assistant, or a Dispensing Assistant.

Search for courses available at local colleges, and see Buttercups Training, The National Pharmacy Association, and The Learning Pharmacy as examples of training available.

Care and support workers work as part of the care team and provide care to patients under direction of registered or qualified professionals. Take a look at the courses below which will give you an understanding of working with medicines and with patients.

The NCFE CACHE Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care is designed for learners wishing to develop their understanding of the safe handling of medicines. They may be learners who wish to access this training with a view to progress to further qualifications, or learners who wish to study this programme in order to complement other studies.

The Care Certificate is an identified set of standards that health and social care workers adhere to in their daily working life.

Designed with the non-regulated workforce in mind, the Care Certificate gives everyone the confidence that workers have the same introductory skills, knowledge and behaviours to provide compassionate, safe and high quality care and support.

Also see our medicines optimisation introductory workbooks and eLearning modules on our work-based learning programmes page

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