The TEL Programme offers the capability to create e-learning resources as well as innovative digital education and workforce transformation tools. It can also work with partners to create the right resource to meet business objectives. Linked to this is the ability to use data to drive personalised learning across our platforms.
By developing the technical infrastructure required to deliver the Learning Solution and to ensure access to e-Learning for Healthcare resources, the programme is building a range of capabilities that can be leveraged in the future to enhance the users’ experience when interacting with our platforms and content.
It will be possible to make use of technology that enables interoperability to support the development of sophisticated data repositories that can be used with artificial intelligence (AI) data analysis tools to provide significant changes within business intelligence to enable system transformation.
Through thorough research including desk studies, focus groups, stakeholder events, workshops and surveys, the TEL Programme has identified the need for a national learning solution with thousands of digital learning resources available for the health and care workforce.
The Learning Solution will be a digital service to help you find, share, discuss and collaborate on health and care education and training resources.
It will provide:
- Easy access to high quality resources
- Promote innovation
- Bring together communities of good practice.
There are three phases to this Agile project:
Discovery: completing user research
The Discovery research carried out at the end of 2016, which followed Government Digital Service (GDS) best practice and guidelines, investigated the way in which individuals working in health and care use technology to learn in their daily practice. This research indicates that TEL is widely used to deliver teaching and learning in health and care, however sharing of TEL resources is not widespread and rarely takes place beyond the local area or outside informal and social networks.
Alpha: creating a working prototype
The Alpha phase of the project was completed at the end of 2017. This phase focused on building a prototype based on identified user needs, testing it with users and demonstrating that the solution is technically possible to build. The Alpha prototype was developed in line with the Digital Service Standard. As part of the Alpha phase potential users of the service were involved in exploring the functionality of the prototype and testing ideas to get feedback for further development. The agile development process that was used meant users were involved throughout and small iterative versions and concepts were tested with users on an ongoing basis.
A service assessment was carried out by the DH Digital team, where the work to date was tested against the 18 points of the Digital Service Standard. HEE’s TEL Programme team passed all points within the standard. The report from the assessment, which provides feedback and recommendations for the beta phase, can be found on the Digital Health blog.
Beta: starting to roll out to users
The Beta phase is now underway. This phase will focus on building a working version of the service based on the Alpha prototype, which handles real user journeys and works at scale. This phase includes two stages:
- Private Beta (available to small group(s) to get feedback quickly and allow further development before rolling it out to a wider audience)
- Public Beta (a version of the service that is available for any eligible user to access)
User research into the potential integration of the e-LfH Hub and the Learning Solution
As part of the work in the pre-beta phase of HEE’s Learning Solution, we have undertaken further user research to understand what users need with regards to e-learning within the solution. We have conducted focus groups and a number of one to one interviews with people in a variety of roles, settings, locations and across sectors. All evidence gathered is being used to inform our plans for developing the Learning Solution and the future of the e-LfH Hub.
For more information about the learning solution project please email firstname.lastname@example.org.
e-Learning for Healthcare
e-Learning for Healthcare (e-LfH) is a HEE programme that develops e-learning and other digital resources and delivers them free of charge to the health and care workforce.
It provides the health and care workforce with
- Free access to high quality resources 24 hours a day, seven days a week
- Multiple routes of access, including local and national systems.
It can offer commissioners of education resources
- Value for money
- Over ten years of expertise and collaborate working with health and care partners.
With more than 10,000 e-learning sessions HEE e-LfH’s programmes cover subjects from audiology to anaesthesia, dentistry to dermatology, emergency medicine to end of life care, safeguarding children to statutory and mandatory training. The online training sessions enhance traditional learning, support existing teaching methods and provide a valuable reference point.
The e-LfH Hub and its thousands of e-learning sessions are included on the list of OpenAthens resources to make it easier for certain groups of the health and care workforce to access our e-learning.
More information about OpenAthens and its eligibility criteria can be found on the NICE website.
There were 3,907,103 e-learning sessions completed, which is 10,704 a day.
For more information about HEE e-LfH visit https://www.e-lfh.org.uk/.