Resource pack to support accelerated recruitment and care certificate delivery

We have developed this extensive resource pack containing a selection of documents, process maps and guides which aim to navigate you through the HCSW2020 campaign and beyond. Each section represents the processes between the vacancy attraction period through to post induction of a new Health Care Support Worker (HCSW).

The term healthcare support worker (HCSW) is an umbrella term which covers a variety of health and care support roles.

The Care Certificate is a set of 15 standards and competencies delivered through theory and practice to support the induction for healthcare support colleagues who are new to health and care and to ensure they have the necessary skills to deliver high quality care.  The Care Certificate covers the required skills needed to be caring, giving health and care professionals, providing a good basis to further develop knowledge and skills.