The introduction of the Care Certificate should provide clear evidence to employers, patients and people who receive care and support that the health or social care support worker in front of them has been assessed against a specific set of standards and has demonstrated they have the skills, knowledge and behaviours to ensure that they provide compassionate and high quality care and support.
In the wake of the Francis Inquiry, and following the identification of serious challenges in some health and social care settings in 2013, the Secretary of State asked Camilla Cavendish to review and make recommendations on: the recruitment, learning and development, management and support of healthcare assistants and social care support workers, ensuring that this workforce provides compassionate care
Amongst the varied findings of The Cavendish Review: An Independent Review into Healthcare Assistants and Support Workers in the NHS and Social Care Settings (July 2013), induction provided to healthcare assistants and social care support workers was found to be inadequate (although there is a great deal of excellent work being undertaken, there is no standardisation across the country) and recommended that a Certificate of Fundamental Care be developed. As a consequence, the Department of Health asked Health Education England, Skills for Care and Skills for Health to take forward this action as part of the wider Cavendish programme.
The Care Certificate is the start of a journey; a key component of total induction for these very important members of our workforce.
The 15 standards cover the following areas:
These are common to both the health and social care workforce and are meant to be transferable between them. They are the minimum standard of competences and build on the Common Induction Standards (used in social care) and the National Minimum Training Standards (used in health).
Assessment of the standards must be:
Within a Care Setting 1 Practice with people who use services/patients and should be completed, where possible, face to face by an occupationally competent assessor.