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Leadership and management - Domain 3

Domain 3 relates to the following capabilities:

Promotes pharmacy services and develops the profession
Recognises opportunities for change, innovation and quality improvement
Demonstrates self-awareness, resilience and adaptability

The links on this page will support you in meeting the learning outcomes for this domain.

Resource Name	Provider	Description
Being resilient	CPPE	Evidence-based toolkit for managing setbacks and building personal resilience.
Introducing public health	Open University	Free online course introducing population health, inequalities, and public health strategies.
Destress you	CPPE	Practical techniques to manage workplace stress and improve wellbeing.
Effective change guide	CPPE	Guide to leading and managing organisational change effectively.
Leadership gateway	CPPE	Portal to a range of leadership development tools, courses, and frameworks.
Leadership: Edward Jenner Programme	NHS Leadership Academy	Introductory leadership programme for early-career healthcare professionals.
Management gateway	CPPE	Resource hub covering time, risk, conflict, and team management.
Risk management	CPPE	Covers identifying, assessing, and managing clinical and organisational risk.
Time management	CPPE	Helps you to optimise workflow, prioritise tasks, and reduce becoming overwhelmed.
Being Influential	CPPE	Develop confidence in influencing people and decisions at all levels.
Delegating	CPPE	Focuses on safe and effective task delegation to support teams.
Community centred approaches to health improvement	e-LfH	Training on using community assets and co-production to promote health and wellbeing.
Raising concerns	GPhC	Guidance for pharmacists on how and when to raise concerns about patient safety.
Raising concerns: whistleblowing	RPS	Explains legal rights, procedures, and protections related to whistleblowing.
Freedom to speak up	e-LfH	Module to support a culture where staff feel empowered to speak up safely.
Life skills – developing your potential - e-course	CPPE	Reflective e-course building personal insight and growth skills for professional success.
Managing people guide	CPPE	Overview of managing individuals, feedback, motivation, and conflict resolution.
Managing teams guide	CPPE	Explores team dynamics, performance, and communication strategies.
Healthcare Leadership Model	NHS Leadership Academy	Framework identifying leadership behaviours aligned to NHS values.
Personal Effectiveness and Leadership	e-LfH	Online course exploring effective leadership and self-awareness techniques.
Making a Mistake	Medicines Learning Portal	Real-life cases showing how to handle, reflect on, and learn from clinical mistakes.

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