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Raising Concerns

NHS England, Workforce, Training and Education (WT&E) is responsible for ensuring that there are high quality learning environments for all healthcare learners.

There are times when concerns may be raised about a healthcare education and training programme or an approved learning environment. It is important that NHS England WT&E and our partners work together to ensure regulatory and education and training standards for education and training continue to be met. Our Reporting and/or Escalating Education Quality Concerns policy provides the overarching approach and principles for escalating, de-escalating and sharing of issues, risks and concerns relating to the quality of education and training and to the clinical or practice learning environment.

The video below describes our Education Quality Framework and the importance of learner experience, the link between poor quality education and retention, confidence, and capability.



Responding to Concerns

The video below aims to equip healthcare staff with the knowledge, skills and confidence to adequately and safely respond to patient safety concerns.


Information on raising concerns has been separated into Learner, Educator and Provider areas.

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