Health Education England is stopping all routine education quality activities during the Covid-19 pandemic. Our focus remains on the quality of the clinical learning environment and its impact on the safety of learners and patients. Our principles, expectations and information on how to raise concerns during this time are set out in the documents below:
- HEE statement on stopping quality visits during Covid-19
- Escalating concerns process during Covid-19
- Quality Principles during Covid-19
Our Quality Strategy and Quality Framework, which underpins our approach can be found here. Please note these documents are currently under review, with updated versions due to be published in early 2021.
Our Quality Framework
Our HEE Quality Framework for education and training sets out the expectations for quality within the work-based learning environment.
The multi-professional framework enables us to support our system partners and education and placement providers by delivering a whole workforce quality perspective. This approach will also provide a platform to respond to concerns about education and training quality from across the system, and enable the identification, sharing and adoption of good practice across the health and care system.
Our local teams will work with placement providers and higher education institutes to drive quality improvement and ensure that innovation and best practice is celebrated and shared across the country.
- HEE Quality Strategy – describing our vision for a consistent, multiprofessional approach to improving quality.
- HEE Quality Framework – describing the domains, standards and expectations to demonstrate a high quality learning environment.
- HEE Quality Standards - a summary of the standards referred to in the strategy
- HEE Quality Framework Handbook – describing our systems and processes by which we will evaluate, assess risks, manage and improve quality. Our teams will continue to implement and test the processes described within the Quality Handbook during 2017/18 to deliver a consistent and robust quality management system to underpin our Quality Framework. If you have any queries with regard to the handbook, please contact the team.
- Education and training element should be incorporated into service commissioning processes. The principles and guidance on this can be found in the Impact Assessment on Educational Opportunities document and the accompanying flow chart.
- A national core set of metrics, supported by the National Education and Training Survey (NETS), administered at local level to support our insight into the quality of learner placements
- Our Intensive Support Framework is designed to enable both categorisation of concerns and provide support to address them. It facilitates a graded approach to reporting and support, and helps our regional quality teams and local offices implement the Quality Framework. It supports our policy on the suspension of postgraduate medical training in relation to serious concerns.
We have signed an agreement to help us share concerns with 7 other system and professional regulators more effectively. The ‘Emerging Concerns Protocol’ seeks to provide a clearly defined mechanism for organisations with a role in quality and safety of care provision to share information and intelligence that may indicate risks to users of services, their carers, families or professionals. It includes 5 overarching objectives for our organisation: thinking and leading, analysing and influencing, changing and improving, delivering and implementing and focusing on tomorrow.