Pre-registration Trainee Pharmacy Technicians
As a pre-registration trainee pharmacy technician you will work in pharmacy whilst following an approved qualifications programme, as well as the standards for pharmacy professionals from the General Pharmaceutical Council (GPhC). You will be expected to work together with the whole healthcare team and the patient to improve patient care. Co-operating with everyone involved in your training and education at work and college, you will study for your qualifications whilst developing an understanding of and adopting the NHS values of compassion, dignity and respect. At the same time as providing patient centred care, you will also learn how to help people live healthier lives, adopt ways of working to reduce and prevent errors, look at ways to improve services and support colleagues in all aspects of medicines optimisation.
Here are some of the areas in medicines optimisation which will help you develop your skills, knowledge and behaviours during your student years.
As you prepare to register as a pharmacy professional and start your foundation training you should have a firm understanding of the principles of medicines optimisation and how your role and responsibilities will support and provide the best possible patient care.
By looking at and completing the resources below, you will have made a start in your medicines optimisation training.
Values and Behaviours
The NHS Constitution for England provides us with a number of values which are listed as: working together for patients, treating everyone with respect and dignity, a commitment to quality of care, compassion is central to the care we provide, strive to improve health and wellbeing, everyone counts and nobody is excluded or discriminated against.
You should be aware of and understand the nine standards in the Professional Standards from the General Pharmaceutical Council. These are relevant to all trainees as they work towards their qualifications.
Communication and Team Working
We have a number of introductory modules to help you develop your team working and communication skills within the medicines optimisation team: Introduction to Wards and Clinical Environments Module, Introduction to Communication Skills Module, Talking to patients about their medicines Module. Please see our medicines optimisation training web page to access these modules.
Consultation Skills for Pharmacy Professionals will help you to work more closely with patients in order to optimise medicines use and deliver public health messages. This training forms part of HEE’s national programmes and you will be able to find resources, training videos and access to standards.
Patient Safety and Reducing Medication Errors
Making medicines use as safe as possible is high on every agenda throughout the NHS. The following information supports this medicines optimisation principle, so please take time to look at and complete these resources.
Medicines Optimisation e-Learning looks at how we keep patients safe and introduces the basic concepts of delivering an effective and safe medicines service to all staff new to medicines optimisation.
Reporting problems or incidents with medicines and devices is a vital part of patient safety and this can be done by patients and staff through The Yellow Card Scheme. You can find out more about what to report, how to report and links to further learning.
Raising concerns is all about the importance of speaking up about patient safety and what to do when things go wrong.
What happens when we make errors and how can we learn from mistakes? Please watch the video Gina's Story and discuss this with your mentor/colleagues.
Patient Centred Care
One of the principles of medicines optimisation is about how we deliver care that focuses on the patient and their needs, by discussing with the patient what is important to them and understanding how they feel about their health condition and the medicines they take. Take a look at Person Centred Care from HEE to find out more.
The 6Cs are a set of values developed to help all health care staff provide compassion in the care they are giving. Originally developed in 2012, they have now been written into the principles of person centred care, however the definition of the 6 c's is really important and they are: Care, Compassion, Competence, Communication, Courage, Commitment. You should reflect on how you are delivering these important values in your work.
Helping people to live healthier lives and improving the health and wellbeing of members of the public is part of medicines optimisation and the work of the NHS. There are plenty of resources to help you stay up to date on the latest topics and deliver good quality advice to people in your health care role. The learning pharmacy has plenty of freely accessible topics for you to choose from and you can also keep up to date with the latest public health news from Public Health Matters. To help you understand how you can use every opportunity to improve the health of a person take a look at the video from Making Every Contact Count (MECC) and your role as a healthcare champion. E-Learning for Healthcare has an interactive learning resource with four modules to complete, to find out more click here.
Why not sign up to the following campaigns:
Support hello my name is
Make your pledge as an antibiotic guardian
Become a dementia friend
Help reduce medicines waste
In Yorkshire and the Humber a two year pre-registration training programme is commissioned through Bradford College, Sheffield College, Buttercups Training Ltd, National Pharmacy Association. This may be through an Intermediate Apprenticeship Pharmacy Services (Level 2) or an Advanced Apprenticeship Pharmacy Services (Level 3).
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