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There are over 300,000 people volunteering across the NHS.

Health Education England published a draft strategy for consultation in 2017 with the intention of collating guidance and information available to volunteers, volunteer service leads and staff and leaders across the sector, to enable us to establish where best to deploy our resource to support volunteering in health. We have a programme of work this year designed to enhance the experience of volunteers.

Key partners

We work with the following key partners across our Volunteering work programmes:

International Volunteering

In its Mandate from Government, HEE was asked to work with stakeholders to support charitable and volunteering activity undertaken by health and care workers, including out of programme experience overseas, and to maximise learning benefits to the NHS of such activity.

Further information can be found here.

Please click each of the headings below for more information about our key programmes of work.

1. A generic induction platform on e-Learning for Healthcare

          a. Core induction materials around Information Governance, patient respect and dignity, manual handling, fire safety etc. 

2. Role specific training

          a. Meeters and greeters, bleep volunteers, befrienders, help to home

3. Accredited further learning

          a. Open University badged course, City and Guilds course, access to further training and development pathways, NHS careers, NHS Apprenticeships


We are working in partnership with other Arms’ Length Bodies (ALBs) and specifically NHS70 to plan campaign activities to increase the profile of volunteers and to grow the numbers of those volunteering in the NHS.

We are working in partnership with other ALBs to contribute to other specific volunteering initiatives around youth social action, volunteering and community enterprise.

We are supporting those employed by the NHS whose remit includes managing and deploying volunteers, by means of dedicated and bespoke training and development opportunities.  This includes opportunities through the NHS Leadership Academy, Apprenticeships and National Council for Volunteering Organsiations’ (NCVO) courses. 

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